TERMS & CONDITIONS

TERMS &
CONDITIONS
The Website Owner, including subsidiaries
and affiliates provides the information
contained on the website or any of the
pages comprising the website (“website”) to
visitors (“visitors”) (cumulatively referred to
as “you” or “your” hereinafter) subject to the
terms and conditions set out in these
website terms and conditions, the privacy
policy and any other relevant terms and
conditions, policies and notices which may
be applicable to a specific section or
module of the website.

Terms & Conditions - 

Welcome to Kasaa Hues. If you continue to
browse and use this website you are
agreeing to comply with and be bound by
the following terms and conditions of use,
which together with our privacy policy

govern Kasaa Hues’s relationship with you
in relation to this website.

The term 'Kasaa Hues ‘ or 'us' or 'we' refers
to the owner of the website whose
registered office is in Ghaziabad , Uttar
Pradesh India. The term 'you' refers to the
user or viewer of our website.

The use of this website is subject to the
following terms of use:

 The content of the pages of this website
is for your general information and use
only. It is subject to change without
notice.
 Neither we nor any third parties provide
any warranty or guarantee as to the
accuracy, timeliness, performance,
completeness or suitability of the
information and materials found or
offered on this website for any particular
purpose. You acknowledge that such
information and materials may contain
inaccuracies or errors and we expressly

exclude liability for any such inaccuracies
or errors to the fullest extent permitted by
law.
 Your use of any information or materials
on this website is entirely at your own
risk, for which we shall not be liable. It
shall be your own responsibility to ensure
that any products, services or information
available through this website meet your
specific requirements.
 This website contains material which is
owned by or licensed to us. This material
includes, but is not limited to, the design,
layout, look, appearance and graphics.
Reproduction is prohibited other than in
accordance with the copyright notice,
which forms part of these terms and
conditions.
 All trade marks reproduced in this
website which are not the property of, or
licensed to, the operator are
acknowledged on the website.
 Unauthorised use of this website may
give rise to a claim for damages and/or
be a criminal offence.

 From time to time this website may also
include links to other websites. These
links are provided for your convenience to
provide further information. They do not
signify that we endorse the website(s).
We have no responsibility for the content
of the linked website(s).
 You may not create a link to this website
from another website or document
without [business name]'s prior written
consent.
 Your use of this website and any dispute
arising out of such use of the website is
subject to the laws of India or other
regulatory authority.

SHIPPING &
DELIVERY
POLICY
Kasaa Hues
is committed to deliver your order with good
quality packaging within given time frame.
We ship throughout the week, except
Sunday & Public holidays. To ensure that
your order reaches you in good condition, in
the shortest span of time, we ship through
reputed courier agencies only. If there is no
courier service available in your area, we
will ship your items via Government
Registered Bookpost or Speedpost.

How the delivery charge is calculated for
multiple units?

The shipping charge is specified separately
for every product. For multiple products
ordered the programme adds up the total of
all individual shipping charges. Thus, a

customer who orders three products is
charged the total of all individual delivery
charges associated with each product. Thus
the delivery fee is calculated separately
when a customer orders different products.

Our prices are all inclusive. All taxes are
included with the list prices except Octroi, if
applicable in your region. There will be an
Extra Octroi charges for shipment to
Maharashtra Region.

How long does it take for an order to
arrive?

Orders are dispatched within 3 working
days or as per the delivery date specified by
you at the time of placing the order. Most
orders are delivered within 7 to 8 working
days. Delivery of all orders will be duly done
to the address as mentioned by you at the
time of placing the order.

What if I the product is received in
damaged condition?

If you think, you have received the product
in a bad condition or if the packaging is
tampered with or damaged before
delivery, please refuse to accept the
package and return the package to the
delivery person. Also, please call our
customer care at +91-9811603714 or email
us at care@kasaa.co.in  mentioning your
Order ID. We will personally ensure that a
brand new replacement is issued to you
with no additional cost. Please make sure
that the original product tag and packing is
intact when you send us the product back.

RETURN AND
EXCHANGE

WE'VE CREATED A
RETURN PROCESS
EASY AS 1, 2, 3
RETURNS AND EXCHANGES | We love
what we do and we want you to love your
items. Brand new unworn, unwashed non-
sale clothing with no stains, visible wear,
smells, or animal hair with tags attached
may be returned within 14 days of purchase
for store credit ONLY. We do not offer
refunds.

STEP 1. CREATE A RETURN |  Initiate
your return using our online portal to receive
your RMA. Having issues with the online
portal?  Your item may be a final sale or
outside of our return window. If it is, we

cannot accept the return. You can also write
us : care@kasaa.co.in 

STEP 2. PREPARE YOUR RETURN
| Neatly package and return the shipment to
us within 14 days of receipt. you MUST
Include your original order number, contact
information and reasons for return. 

STEP 3.STORE CREDIT | Returns will be
processed within 5-7 business days of
being received at our warehouse in
Ghaziaad ( U.P),India. You will be issued
store credit for the amount of the item at the
time of purchase minus incured shipping
charges and/or restocking fee. Store credit
will be emailed to the customer's email
account that was created at checkout.
Please note that all store credits will expire
after a year. 

 

PRIVACY POLICY
This privacy policy sets out how Kasaa.co.in
uses and protects any information that you
give kasaa.co.in when you use this
website.

Kasaa.co.in is committed to ensuring that
your privacy is protected. Should we ask
you to provide certain information by which
you can be identified when using this
website, then you can be assured that it will
only be used in accordance with this privacy
statement.

Kasaa.co.in may change this policy from
time to time by updating this page. You
should check this page from time to time to
ensure that you are happy with any
changes. This policy is effective from
01/09/2018..

What we collect

We may collect the following information:

 name and date of birth
 contact information including email
address
 demographic information such as
postcode, preferences and interests
 other information relevant to customer
surveys and/or offers
What we do with the information we
gather

We require this information to understand
your needs and provide you with a better
service, and in particular for the following
reasons:

 Internal record keeping.
 We may use the information to improve
our products and services.
 We may periodically send promotional
emails about new products, special offers
or other information which we think you
may find interesting using the email
address which you have provided.
 From time to time, we may also use your
information to contact you for market

research purposes. We may contact you
by email, phone, fax or mail. We may use
the information to customise the website
according to your interests.
Security

We are committed to ensuring that your
information is secure. In order to prevent
unauthorised access or disclosure we have
put in place suitable physical, electronic and
managerial procedures to safeguard and
secure the information we collect online.

How we use cookies

A cookie is a small file which asks
permission to be placed on your computer's
hard drive. Once you agree, the file is
added and the cookie helps analyse web
traffic or lets you know when you visit a
particular site. Cookies allow web
applications to respond to you as an
individual. The web application can tailor its
operations to your needs, likes and dislikes

by gathering and remembering information
about your preferences.

We use traffic log cookies to identify which
pages are being used. This helps us
analyse data about webpage traffic and
improve our website in order to tailor it to
customer needs. We only use this
information for statistical analysis purposes
and then the data is removed from the
system.

Overall, cookies help us provide you with a
better website, by enabling us to monitor
which pages you find useful and which you
do not. A cookie in no way gives us access
to your computer or any information about
you, other than the data you choose to
share with us.

You can choose to accept or decline
cookies. Most web browsers automatically
accept cookies, but you can usually modify
your browser setting to decline cookies if

you prefer. This may prevent you from
taking full advantage of the website.

Links to other websites

Our website may contain links to other
websites of interest. However, once you
have used these links to leave our site, you
should note that we do not have any control
over that other website. Therefore, we
cannot be responsible for the protection and
privacy of any information which you
provide whilst visiting such sites and such
sites are not governed by this privacy
statement. You should exercise caution and
look at the privacy statement applicable to
the website in question.

Controlling your personal information

You may choose to restrict the collection or
use of your personal information in the
following ways:

 whenever you are asked to fill in a form
on the website, look for the box that you
can click to indicate that you do not want
the information to be used by anybody for
direct marketing purposes
 if you have previously agreed to us using
your personal information for direct
marketing purposes, you may change
your mind at any time by writing to or
emailing us at contact.kasaa@gmail.com
 We will not sell, distribute or lease your
personal information to third parties
unless we have your permission or are
required by law to do so. We may use
your personal information to send you
promotional information about third
parties which we think you may find
interesting if you tell us that you wish this
to happen.
You may request details of personal
information which we hold about you under
the Data Protection Act 1998. A small fee
will be payable. If you would like a copy of
the information held on you please write to
contact.kasaa@gmail.com

If you believe that any information we are
holding on you is incorrect or incomplete,
please write to or email us as soon as
possible, at the above address. We will
promptly correct any information found to be
incorrect.

Contacting Us

If there are any questions regarding this
privacy policy you may contact us using the
information below:

Kasaa Hues

+91 9811603714

Contact.kasaa@gmail.com

 

DISCLAIMER
POLICY
The information contained in this website is
for general information purposes only. The
information is provided by kasaa.co.in and
while we endeavour to keep the information
up to date and correct, we make no
representations or warranties of any kind,
express or implied, about the completeness,
accuracy, reliability, suitability or availability
with respect to the website or the
information, products, services, or related
graphics contained on the website for any
purpose. Any reliance you place on such
information is therefore strictly at your own
risk.

In no event will we be liable for any loss or
damage including without limitation, indirect
or consequential loss or damage, or any
loss or damage whatsoever arising from
loss of data or profits arising out of, or in
connection with, the use of this website.

Through this website you are able to link to
other websites which are not under the
control of kasaa.co.in. We have no control
over the nature, content and availability of
those sites. The inclusion of any links does
not necessarily imply a recommendation or
endorse the views expressed within them.

Every effort is made to keep the website up
and running smoothly.
However, kasaa.co.in takes no
responsibility for, and will not be liable for,
the website being temporarily unavailable
due to technical issues beyond