Shipping policy

is committed to deliver your order with good
quality packaging within given time frame.
We ship throughout the week, except
Sunday & Public holidays. To ensure that
your order reaches you in good condition, in
the shortest span of time, we ship through
reputed courier agencies only. If there is no
courier service available in your area, we
will ship your items via Government
Registered Bookpost or Speedpost.

How the delivery charge is calculated for
multiple units?

The shipping charge is specified separately
for every product. For multiple products
ordered the programme adds up the total of
all individual shipping charges. Thus, a

customer who orders three products is
charged the total of all individual delivery
charges associated with each product. Thus
the delivery fee is calculated separately
when a customer orders different products.

Our prices are all inclusive. All taxes are
included with the list prices except Octroi, if
applicable in your region. There will be an
Extra Octroi charges for shipment to
Maharashtra Region.

How long does it take for an order to
arrive?

Orders are dispatched within 3 working
days or as per the delivery date specified by
you at the time of placing the order. Most
orders are delivered within 7 to 8 working
days. Delivery of all orders will be duly done
to the address as mentioned by you at the
time of placing the order.

What if I the product is received in
damaged condition?

If you think, you have received the product
in a bad condition or if the packaging is
tampered with or damaged before
delivery, please refuse to accept the
package and return the package to the
delivery person. Also, please call our
customer care at +91-9811603714 or email
us at support@kasaahues.com mentioning your
Order ID. We will personally ensure that a
brand new replacement is issued to you
with no additional cost. Please make sure
that the original product tag and packing is
intact when you